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Store Policies
| Hana Lima 'Ia Store Policies |
| Payment |
Methods Accepted: Cash, Credit Card, Money Order, PayPal, Personal Check.
Phone Orders: Call (808) 847-1541 to place an order by phone Monday thru Friday 10am to 6pm (PST)
Note: If you are sending a personal check or money order please include your shipping address along with your order
Hana Lima 'Ia
718 Pu'uhale Rd.
Honolulu, HI. 96819
Checks payable to: Hana Lima 'Ia
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| Fees |
State Sales Tax: 4.5%
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| Shipping |
Where Shipped: All 50 States, Canada
International Orders: Yes
Shipping Options: USPS Priority (US only), USPS Air-Mail (US and International)
Cost: Shipping costs are calculated upon check out based on the weight
of your order and your chosen shipping method
| | Delivery |
When Shipped: 1-2 business days after purchase
Shipping Frequency: Monday through Friday
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| Refunds & Returns |
Refunds Allowed: 30 Days After Receipt - No Questions Asked, Hana Lima 'Ia stands by all our products. We want customers to be happy and buy with confidence.
Conditon of Returnable Items: As Received, All items returned in the same condition received will be refunded.
Timing of Returns: 30 Days After Receipt, Special note to wood customers: Changes in climate will effect wood sets. Please allow at least 2 weeks for your sets to "acclimatize".
Please contact us if you're returning an Item to confirm how you would like to be reimbursed.
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| Contact |
Best Way to Contact Us: Email: info@hanalima.com
or call: (808) 847-1541
Normal Response Within: Email: Less than 12 hours, Monday - Friday
Phone: Monday thru Friday 10am to 6pm (PST)
Days Off: Weekends / Holidays
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